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Privacy Policy

Information We Collect

  • We collect personal information such as your name, billing and shipping address, email address, phone number, payment method and transaction details when you place an order.

  • We may also collect information automatically when you visit the site (e.g., IP address, browser type, device, pages viewed) using cookies and similar technologies.

How We Use Your Information

  • To process and fulfil your orders, arrange delivery, send updates and customer service communications.

  • To improve our website, services and marketing, including sending promotions (you may opt out).

  • To comply with legal obligations or protect our rights (fraud prevention, audit, etc.).

Disclosure of Your Information

  • We will not sell or rent your personal information.

  • We may share your information with:

    • Our courier/logistics partners for delivery of your order.

    • Payment gateways and financial institutions to process payments.

    • Service providers who help operate our website or analytics.

  • We may also disclose your data where required by law or under court order.

Data Security

  • We employ appropriate technical and organisational measures to protect your data from unauthorised access or misuse.

  • However, no method of transmission over the Internet is entirely secure; we cannot guarantee absolute security.

Your Rights

  • You may request access to, correction of, or deletion of your personal information by contacting us.

  • You may also opt-out of marketing communications at any time via the “unsubscribe” link or by contacting us.

Cookies & Tracking

  • Our website uses cookies and similar technologies to enhance functionality, remember preferences and understand usage.

  • You can control or disable cookies via your browser settings, though this may affect site performance.

Retention

  • We retain your personal data for as long as needed to fulfil the purpose it was collected (e.g., order fulfilment), or as required by law (tax, accounting, etc.).

  • After that period, we will securely delete or anonymise your data.

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